Join a mission-driven team helping a respected Texas-based non-profit make a tangible difference in the community.
Title: Appointment Setter
Location Bedford, TX | 100% Onsite
COMPENSATION & SCHEDULE
• $17.95 per hour
• Monday–Friday, 9:00 AM – 6:00 PM; Rotating two Saturdays/month, 9:00 AM – 1:00 PM
• Start date: ASAP
ROLE IMPACT
As the voice of the organization, you’ll serve as the first point of contact for donors, ensuring every interaction reflects compassion, professionalism, and purpose.
KEY RESPONSIBILITIES
• Contact donors to schedule donation pick-up appointments
• Deliver empathetic, courteous service aligned with the non-profit's values
• Maintain call quality and scheduling accuracy across interactions
• Represent the client’s mission with integrity in every conversation
MINIMUM QUALIFICATIONS
• 1+ years of recent call center REQUIRED
• Strong verbal communication and interpersonal skills
• Verifiable professional references
• Comfortable working on a non-smoking campus
CORE TOOLS & SYSTEMS
• Multi-line phone systems
• CRM or scheduling software
• Email and basic office productivity tools (e.g., Outlook, Word)
PREFERRED SKILLS
• Experience in a non-profit or mission-oriented environment
• Demonstrated empathy and active listening in prior roles
• Bilingual (English/Spanish) a plus
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