Call Center Representative (Telecom) Job at SSM Health, Saint Charles, MO

Wnp5T2xyOHRnZEh0ZnpIbERYaEtBaVRaZ1E9PQ==
  • SSM Health
  • Saint Charles, MO

Job Description

**It's more than a career, it's a calling.** MO-SSM Health St. Joseph Hospital - St. Charles **Worker Type:** Regular **Job Highlights:** + **_3:00PM-11PM_** + **_Evening Shift_** + **_Rotation of every other weekend_** + **_Answering phones plus able to multitask._** + **_Comfortable with using PA System, calling Emergency Codes & procedures_** + **_Dispatching security & monitoring multiple alarms and security cameras._** **Job Summary:** Answers incoming calls and performs triage of inquiries. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. + Collects relevant caller data to assist with measurement, tracking and reporting activities. + Track inquires, questions and answers and provide resolution. + May perform clerical or administrative duties. + Performs other duties as assigned. EDUCATION + High School diploma/GED or 10 years of work experience EXPERIENCE + No experience required PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS + None **Department:** 8651000002 Operators - St. Joes St. Charles **Work Shift:** Evening Shift (United States of America) **Scheduled Weekly Hours:** 40 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. + **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). + **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. + **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits ( _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (

Job Tags

Hourly pay, Work experience placement, Flexible hours, Shift work, Weekend work,

Similar Jobs

SpotOn Roof

Entry Level Sales Representative Job at SpotOn Roof

 ...Experience Required Must Live in Ohio This is not labor work . This is a high-income sales role where your work ethic finally...  ...Hourly labor Roofing tear-offs Crew work Out-of-state remote work You must live in Ohio and be near one of our service... 

Digital Health New York

Travel Nurse - Psychiatric Job at Digital Health New York

We are seeking a dedicated Travel Nurse - Psychiatric in Edmond, OK, offering $9,887/month. Provide specialized psychiatric nursing care to patients in a dynamic healthcare setting. Assess patient mental health needs and develop individualized care plans. Administer... 

Hadean

Field Engineer Job at Hadean

 ...global partners to deliver next-generation capabilities that unlock operational advantage. The Role Hadean is seeking a Field Engineer with experience in highly technical products to join our expanding team in the US. This is an opportunity to join a growing start... 

Commonwealth of Massachusetts

Hearing Officer/Mediator/Arbitrator - Counsel II Job at Commonwealth of Massachusetts

 ....150F pertaining to transportation network drivers. The DLR is seeking applicants for a Counsel II (Hearing Officer/Arbitrator/Mediator) position. Although the position will be primarily assigned to the DLR's Boston office, travel to the DLR's Springfield and Worcester... 

The Boston Beer Company

Creative Designer Job at The Boston Beer Company

 ...We are currently hiring a FT Creative Designer to be hybrid at our Boston, MA office . Our Creative Designer is responsible for...  ...individual performance, and certain sales roles might include a car allowance. Some Perks: Our people are our most important ...