Call Center Representative (Telecom) Job at SSM Health, Saint Charles, MO

Wnp5T2xyOHRnZEh0ZnpIbERYaEtBaVRaZ1E9PQ==
  • SSM Health
  • Saint Charles, MO

Job Description

**It's more than a career, it's a calling.** MO-SSM Health St. Joseph Hospital - St. Charles **Worker Type:** Regular **Job Highlights:** + **_3:00PM-11PM_** + **_Evening Shift_** + **_Rotation of every other weekend_** + **_Answering phones plus able to multitask._** + **_Comfortable with using PA System, calling Emergency Codes & procedures_** + **_Dispatching security & monitoring multiple alarms and security cameras._** **Job Summary:** Answers incoming calls and performs triage of inquiries. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. + Collects relevant caller data to assist with measurement, tracking and reporting activities. + Track inquires, questions and answers and provide resolution. + May perform clerical or administrative duties. + Performs other duties as assigned. EDUCATION + High School diploma/GED or 10 years of work experience EXPERIENCE + No experience required PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS + None **Department:** 8651000002 Operators - St. Joes St. Charles **Work Shift:** Evening Shift (United States of America) **Scheduled Weekly Hours:** 40 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. + **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). + **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. + **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits ( _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (

Job Tags

Hourly pay, Work experience placement, Flexible hours, Shift work, Weekend work,

Similar Jobs

Iprova Sàrl

Senior Full Stack Engineer Job at Iprova Sàrl

 ...inventions are already helping to define the next generation of products and services at companies across the USA, Europe and Asia, such as Sony, Philips, DuPont and Panasonic. All of the worlds top 10 technology companies including Google, Microsoft and Apple reference... 

VIS IT Solutions Inc

Epic Beacon Analyst Job at VIS IT Solutions Inc

 ...description below Job Title: Epic Beacon Analyst Location: Irving, Texas (Hybrid Role) Job Description The Clinical Informatics Systems Analyst Senior is primarily responsible for assisting in the operation and administration of clinical information... 

WSU Tech

Success Coach TRIO Job at WSU Tech

 ...Are you passionate about helping students reach their academic, career, and personal goals? WSU Tech is seeking a TRIO Success Coach to join our Student Support Services team. This role focuses on guiding program participants toward success in college and beyond by providing... 

ABC Supply Co., Inc

CDL Delivery Truck Driver - Flatbed Operator Job at ABC Supply Co., Inc

 ...If youre a licensed CDL Driver looking to advance your career with a nationally established company, look no further. ABC Supply, America...  ...every night. In this role, you will ensure the safety of each delivery from the moment you leave the facility until you have completed... 

NES Fircroft

Cost Specialist I Job at NES Fircroft

 ...budgetary goals. Identify and resolve discrepancies in cost data and invoices. Ensure compliance with company standards and procedures...  ..., Chemicals, Construction & Infrastructure, Life Sciences, Mining andManufacturingsectors worldwide. With more than 80 offices...