Case Manager Job at Western & Southern Financial Group, Cincinnati, OH

WlQyRmxiZ3ZoZC9rZFQzb0EzeE1CeXpRaHc9PQ==
  • Western & Southern Financial Group
  • Cincinnati, OH

Job Description

Join Western & Southern – Somewhere You Want to Be

Western & Southern is somewhere to grow, lead, win and do good for others. Our supportive culture, continuous learning opportunities and connection to our local communities make our company the ideal place for a career. For more than 137 years, our long-term success has been fueled by a deep commitment to customer service and our community.

Headquartered in Cincinnati, W&S is a Fortune 500® company recognized as one of America’s Best Midsize Employers by Forbes. Our commitment to career growth and employee development earned us a top 100 ranking on the American Opportunity Index (AOI). We are dedicated to creating opportunities for our associates to grow and succeed. We take pride in our award-winning talent development team and our recognition as a Top 10 Military Friendly Employer and Top Spouse Employer.

Our Culture: Excellence and Collaboration

Western & Southern is built on a culture of integrity, top-notch performance, teamwork and collaboration. We’re committed to hiring and developing professionals who strive for excellence, demonstrate strong ethics and make fact-based decisions. Our associates are empowered to chase their career dreams while being supported every step of the way.

A Day In The Life of a Case Manager

The Case Manager inputs, reviews, and processes life insurance applications as they are submitted. Builds relationships with our agents in order to service and retain their business using a variety of communication methods with the primary method being phone and email.

Duties and Responsibilities:

  • Serves as a first-line resource for agents assisting with processing, questions, and time sensitive cases.
  • Develops and maintains relationships with internal and external clients to enhance business partnerships on behalf of the Enterprise.
  • Recommend steps to agents and internal clients that will move cases to completion within a timely manner.

Desired Competencies and Skills:

  • Proven effective customer service skills.
  • Excellent verbal and written communication skills with ability to speak in a calm, concise and empathetic manner.
  • Proficient in ability to use multiple computer systems with ability to multi-task.
  • Ability to adapt to changing needs and process improvement changes.
  • Proven strong analytical skills, including demonstrated experience identifying and quantifying problems and providing effective resolutions.
  • Demonstrate strong attention to detail with excellent organizational skills

Premier Benefits to Support You

We offer a comprehensive benefits package, including:

  • Medical, dental, vision, and life insurance.
  • 401(k) savings plan with pension options.
  • Paid time off increasing with tenure.
  • Tuition reimbursement and individualized career development plans.
  • Parental leave and maternity leave with a 4-week transition back to work.
  • Access to on-site amenities like a fitness center, cafeteria and more.
  • Extensive employee discount program.

Western & Southern is not just a place to work—it’s somewhere to grow, lead, win and make a difference in your career and community. Learn more at .

Job Tags

Local area,

Similar Jobs

Cube Services, Inc.

Junior Web Developer Job at Cube Services, Inc.

 ...applications. We build and maintain public-facing web apps, internal tools, REST APIs, and...  ...Were seeking a motivated Beginner / Junior Web Developer to support our daily development...  ...for someone who has at least 3 years of experience with WordPress, HTML5, CSS, and JavaScript... 

Passionately Pets

Dog Walker - Shirlington Job at Passionately Pets

 ...gets you out of the office and into the fresh air? Do you love dogs and other pets? Then, joining the Passionately Pets Team may be...  ...for you!Passionately Pets, a local In-Home Pet Sitting and Dog Walking Company, is currently hiring exceptional dog walkers to join our... 

Norco, Inc

Industrial CDL Route Delivery Driver Job at Norco, Inc

 ...interview. ( Applies to full-time direct new hires only) Norco is currently seeking an individual to fill ourIndustrial CDL Route Delivery Driver position. TheIndustrial CDL Route Delivery Driverdelivers and exchanges full cylinders and liquid vessels for empty ones.... 

Good Samaritan

RN - Registered Nurse - Ft - Weekends - St. Vincent's Job at Good Samaritan

 ...Address: 1021 N 26th St, Bismarck, ND 58501, USA Shift: Weekend Job Schedule: Full time Weekly Hours: 30.00 Salary...  ...a sign on bonus of $25,000 Job Summary The Registered Nurse (RN) is responsible for utilizing the nursing process (... 

Carrie Moore Interior Design

Senior Interior Designer Job at Carrie Moore Interior Design

 ...Carrie Moore Interior Design is looking for an experienced and creative Interior Designer to join the Durham, NC studio. The ideal candidate...  ...in an intentional, positive way. KEY RESPONSIBILITIES Work directly with clients on projects including new construction,...