Case Manager Job at Western & Southern Financial Group, Cincinnati, OH

WlQyRmxiZ3ZoZC9rZFQzb0EzeE1CeXpRaHc9PQ==
  • Western & Southern Financial Group
  • Cincinnati, OH

Job Description

Join Western & Southern – Somewhere You Want to Be

Western & Southern is somewhere to grow, lead, win and do good for others. Our supportive culture, continuous learning opportunities and connection to our local communities make our company the ideal place for a career. For more than 137 years, our long-term success has been fueled by a deep commitment to customer service and our community.

Headquartered in Cincinnati, W&S is a Fortune 500® company recognized as one of America’s Best Midsize Employers by Forbes. Our commitment to career growth and employee development earned us a top 100 ranking on the American Opportunity Index (AOI). We are dedicated to creating opportunities for our associates to grow and succeed. We take pride in our award-winning talent development team and our recognition as a Top 10 Military Friendly Employer and Top Spouse Employer.

Our Culture: Excellence and Collaboration

Western & Southern is built on a culture of integrity, top-notch performance, teamwork and collaboration. We’re committed to hiring and developing professionals who strive for excellence, demonstrate strong ethics and make fact-based decisions. Our associates are empowered to chase their career dreams while being supported every step of the way.

A Day In The Life of a Case Manager

The Case Manager inputs, reviews, and processes life insurance applications as they are submitted. Builds relationships with our agents in order to service and retain their business using a variety of communication methods with the primary method being phone and email.

Duties and Responsibilities:

  • Serves as a first-line resource for agents assisting with processing, questions, and time sensitive cases.
  • Develops and maintains relationships with internal and external clients to enhance business partnerships on behalf of the Enterprise.
  • Recommend steps to agents and internal clients that will move cases to completion within a timely manner.

Desired Competencies and Skills:

  • Proven effective customer service skills.
  • Excellent verbal and written communication skills with ability to speak in a calm, concise and empathetic manner.
  • Proficient in ability to use multiple computer systems with ability to multi-task.
  • Ability to adapt to changing needs and process improvement changes.
  • Proven strong analytical skills, including demonstrated experience identifying and quantifying problems and providing effective resolutions.
  • Demonstrate strong attention to detail with excellent organizational skills

Premier Benefits to Support You

We offer a comprehensive benefits package, including:

  • Medical, dental, vision, and life insurance.
  • 401(k) savings plan with pension options.
  • Paid time off increasing with tenure.
  • Tuition reimbursement and individualized career development plans.
  • Parental leave and maternity leave with a 4-week transition back to work.
  • Access to on-site amenities like a fitness center, cafeteria and more.
  • Extensive employee discount program.

Western & Southern is not just a place to work—it’s somewhere to grow, lead, win and make a difference in your career and community. Learn more at .

Job Tags

Local area,

Similar Jobs

Special Testing Laboratories, Inc.

Steel Inspector Job at Special Testing Laboratories, Inc.

 ...testing laboratory is currently looking for a Certified Welding Inspector (CWI) to provide scheduled Steel Inspection services on various...  ...(but is not limited to) assessment and inspection of both field and shop welding, metal decking, bolting, shear studs, ultrasonic... 

Encore

Event Technician, Audio Visual - Gaylord Pacific Job at Encore

Position OverviewA Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director...

Marriott Phoenix Resort Tempe at the Buttes

Bellman/Valet Attendant Job at Marriott Phoenix Resort Tempe at the Buttes

 ...and tidy manner. Assist with luggage storage, retrieval, and departure from the room in a timely manner. Attend all designated staff meetings and training sessions. Communicate any needs or concerns within the hotel with the appropriate departments. Delivery... 

CalOpps

Community Services Officer (20628736) Job at CalOpps

 ...141 Demeter St East Palo Alto, 94303 Description Do you thrive on providing excellent community service? If so, you may be the next Community Services Officer for The City of East Palo Alto!The City of East Palo Alto Invites Applications for the Position... 

Summit Technologies, Inc.

Senior Aviation Military Analyst (Reconnaissance and Attack) Job at Summit Technologies, Inc.

Senior Aviation Military Analyst (Reconnaissance and Attack)Location:Fort Novosel, AL (on-site)About the position:The purpose...  ...national origin, disability or veteran status.VEVRAA Federal Contractor. Summit gives preference to protected veterans.Position descriptions...