Case Manager Job at Western & Southern Financial Group, Cincinnati, OH

WlQyRmxiZ3ZoZC9rZFQzb0EzeE1CeXpRaHc9PQ==
  • Western & Southern Financial Group
  • Cincinnati, OH

Job Description

Join Western & Southern – Somewhere You Want to Be

Western & Southern is somewhere to grow, lead, win and do good for others. Our supportive culture, continuous learning opportunities and connection to our local communities make our company the ideal place for a career. For more than 137 years, our long-term success has been fueled by a deep commitment to customer service and our community.

Headquartered in Cincinnati, W&S is a Fortune 500® company recognized as one of America’s Best Midsize Employers by Forbes. Our commitment to career growth and employee development earned us a top 100 ranking on the American Opportunity Index (AOI). We are dedicated to creating opportunities for our associates to grow and succeed. We take pride in our award-winning talent development team and our recognition as a Top 10 Military Friendly Employer and Top Spouse Employer.

Our Culture: Excellence and Collaboration

Western & Southern is built on a culture of integrity, top-notch performance, teamwork and collaboration. We’re committed to hiring and developing professionals who strive for excellence, demonstrate strong ethics and make fact-based decisions. Our associates are empowered to chase their career dreams while being supported every step of the way.

A Day In The Life of a Case Manager

The Case Manager inputs, reviews, and processes life insurance applications as they are submitted. Builds relationships with our agents in order to service and retain their business using a variety of communication methods with the primary method being phone and email.

Duties and Responsibilities:

  • Serves as a first-line resource for agents assisting with processing, questions, and time sensitive cases.
  • Develops and maintains relationships with internal and external clients to enhance business partnerships on behalf of the Enterprise.
  • Recommend steps to agents and internal clients that will move cases to completion within a timely manner.

Desired Competencies and Skills:

  • Proven effective customer service skills.
  • Excellent verbal and written communication skills with ability to speak in a calm, concise and empathetic manner.
  • Proficient in ability to use multiple computer systems with ability to multi-task.
  • Ability to adapt to changing needs and process improvement changes.
  • Proven strong analytical skills, including demonstrated experience identifying and quantifying problems and providing effective resolutions.
  • Demonstrate strong attention to detail with excellent organizational skills

Premier Benefits to Support You

We offer a comprehensive benefits package, including:

  • Medical, dental, vision, and life insurance.
  • 401(k) savings plan with pension options.
  • Paid time off increasing with tenure.
  • Tuition reimbursement and individualized career development plans.
  • Parental leave and maternity leave with a 4-week transition back to work.
  • Access to on-site amenities like a fitness center, cafeteria and more.
  • Extensive employee discount program.

Western & Southern is not just a place to work—it’s somewhere to grow, lead, win and make a difference in your career and community. Learn more at .

Job Tags

Local area,

Similar Jobs

Adidev Technologies Inc

IOS Developer Job at Adidev Technologies Inc

 ...Adidev Technologies Inc Urgent Need for iOS Developers - Hiring Process Only 24-48 Hours! Adidev Technologies is looking for entry...  ...Offer: Competitive salary Paid relocation (if applicable) Remote support Regular salary reviews Job Type: W2 or Contract... 

Global Project Services AG

Pipe Welder Job at Global Project Services AG

 ...major projects for the energy and infrastructure sectors, both offshore and onshore. Saipem is "One Company" organized into business...  ...Language skills required Technical Knowledge: Pipe Welding experience. What else should you know? Start date is as soon as possible... 

Classic Chrysler Jeep Dodge RAM - Pineville

Sales Consultant (NO EXPERIENCE REQUIRED) Job at Classic Chrysler Jeep Dodge RAM - Pineville

 ...the Sales Manager regarding objectives, planned activities, reviews, and analyses.REQUIREMENTS:* Must have previous sales experience for consideration* Previous dealership experience is a huge plus* Comfortable with compensation based on commission sales*... 

Curve Health

Travel Nurse - Endoscopy Job at Curve Health

We are seeking a dedicated Travel Nurse specialized in Endoscopy to join our team in Euless, TX. Perform endoscopic procedures and assist with patient preparation and recovery. Provide high-quality patient care, monitoring vital signs and ensuring comfort. Collaborate... 

Travelers

Management Consultant-Commercial Construction Industry (Commission Based) Job at Travelers

 ...Target Openings 1 What Is the Opportunity? The Performance Construction Advisors (PCA) is a wholly-owned subsidiary of Travelers. PCA...  ...services that help family-owned and other closely held business owners and leaders make more money in less time with fewer headaches...