Data Entry Job at Techgene Solutions LLC, Boise, ID

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  • Techgene Solutions LLC
  • Boise, ID

Job Description

Position: Data Entry

Boise, ID 83735 | Onsite | F2F interview| 40hr. per week

Example of Duties:

  • Assist customers by phone, click to chat, or by email to provide detailed and clear instructions regarding unemployment insurance processes.
  • Provide employers and claimants with detailed and clear instructions regarding their rights and responsibilities.
  • Determine how to best serve a customer, particularly a customer with language, computer literacy, disabilities or other barriers and ensure they are provided quality customer service.
  • Provide technical assistance on filing a claim or take staff assisted claims where requested.
  • Review claims to determine unemployment insurance eligibility including gathering information through effective interview skills to determine program eligibility.
  • Data enter weekly certifications and respond to incoming emails.

Job Tags

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