Job Description

Job Description and Duties

This advertisement is posted as until filled. The Job Control will remain open, and applications will be reviewed every Friday, until filled.

The Office of Technology and Innovation (OTI) enables the DMHC to deliver essential services to the State of California using information technology. The systems that the OTI supports have become a valuable tool in the execution of DMHC’s business functions. The Information Security Office (ISO) develops, reviews, and maintains programs associated with the protection of assets that includes personnel, information, software and hardware. The ISO is responsible for the ongoing application of principles, policies and procedures to maintain, monitor, control and protect cyber infrastructure in order to ensure the confidentiality, integrity and availability of production systems and applications.  

JOB SUMMARY

Under direction of the IT Manager I as part of the Information Security Office (ISO), the incumbent works both independently and as part of the Information Security team in support of the mission of the department through continuous improvement of the department’s information security program and dedication to protecting the confidentiality, security, and availability of department information resources. Areas of responsibility include cloud and on-premises information security technology systems and services, information security operations and incident response, information security audits and assessments, information security policy and procedure, and information security compliance and reporting.

This is an opportunity to join a newly energized and highly innovative team, eager to embrace new technologies to effect digital transformation at the California Department of Managed Health Care (DMHC). Your work as a team member in the Office of Technology and Innovation (OTI) is to support DMHC’s mission to protect consumers’ health care rights and ensure a stable health care delivery system! Our goal is to be the best and most innovative technology office within the State of California!

The incumbent must have the ability to effectively work from home (Telework), or in our downtown Sacramento office. In order to Telework, the incumbent must have a Cable or Fiber connection to the Internet.

For more information on how to apply, visit the DMHC’s ! 

JOIN US ON OUR MISSION!
Your work supports the mission of the DMHC to protect consumers’ health care rights and ensure a stable health care delivery system for more than 30.2 million Californians.

ELIGIBILITY CONSIDERATIONS
Applicants must successfully complete an online examination and be authorized to work in the United States without the need for visa sponsorship now or in the future.

STATEMENT OF QUALIFICATIONS (SOQ) The SOQ is used to evaluate applicants for potential interview and is critical to the hiring process. If your qualifications meet the requirements for the position, you may be invited for an interview. The SOQ consists of questions that must specifically be addressed and submitted with an application using the provided SOQ Template. Resumes and cover letters DO NOT take the place of the SOQ. Failure to submit a completed SOQ Template disqualifies an applicant from hiring consideration.

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Working Conditions

The DMHC has locations in Downtown Sacramento and Rancho Cordova. Both locations are located close to light-rail with various amenities. The incumbent will work in a climate-controlled cubicle and/or office environment with artificial lighting.

This position may be eligible for hybrid telework. The telework schedule is permitted at the operational needs of the Department and is subject to change, consistent with the State Telework Policy and the DMHC’s Telework Policy. All employees who telework are required to be California residents and maintain California residency in accordance with Government Code 14200.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

All applicants not currently employed by the DMHC will be subject to a pre-employment background investigation. The investigation will consist of fingerprinting and an inquiry to the California Department of Justice to disclose criminal records.

Any documents you submit for a job vacancy such as your state application, resume, cover letter, educational transcripts, etc. SHOULD NOT include ANY confidential information. Confidential information that should be excluded or removed from these documents include, but is not limited to, your Social Security Number (SSN), birthday, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment.

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your high school transcripts or college/university transcript(s).

Unofficial transcripts may be accepted during the application process; however, submission of official transcripts may be required prior to appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

1. Experience with writing and/or updating policies/procedures.
2. Working knowledge and understanding of State and Federal regulation including: NIST 800-53 and NIST Cybersecurity Framework (CSF), State Information Management Manual (SIMM), and/or State Administrative Manual (SAM).
3. Incident Response experience.
4. Experience with Continuity of Operations, Technology Recovery, Business Continuity, and Disaster Recovery Planning.
5. Ability to meet critical deadlines with changing priorities.
6. Experience with Microsoft cloud applications such as Sentinel, Azure, and Defender.
7. Experience monitoring consumption of cloud resources, application performance, and systems security posture.
8. Knowledge of security hardening, network designs, implementation recommendations, and troubleshooting of cloud and on-premises architecture.
9. Experience and knowledge in the practices, principles, and techniques of information security.
10. Demonstrated ability to effectively communicate verbally and in writing to all levels of management and staff.

Benefits

Leave Program (PLP) 2025 agreement:

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction.

to view more information about the outstanding benefits offered to State employees .

EEO Office 916-403-0409

Additional Application Instructions

To be considered for this vacancy, please complete all applicable fields on the application form, including a list or description of previous/current occupational experience in the duties performed section.

Do NOT include your social security number on any submitted documents. If submitting your application via postal mail or in person, please notate RPA:25-074 and Job Control: JC-494111 on your application.

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification for the Information Technology Specialist II is located at the top of this Job Announcement Posting under Minimum Requirements.

Foreign Degrees or Transcripts – Applicants with foreign degrees or transcripts who wish to apply that coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his/her foreign coursework is equivalent. DMHC accepts foreign transcript evaluations that are completed by one of the agencies approved by the California Commission on Teacher Credentialing .

PLEASE NOTE: If you are mailing your application, it must be postmarked by the final filing date. Hand delivered applications must be submitted no later than 5:00 p.m. on the final filing date. Applications slipped under the door at the Human Resources Office will be time stamped the following business day.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  The Statement of Qualifications (SOQ) is a MANDATORY requirement to apply for this position. The SOQ will answer specific questions and provide insight to the hiring manager regarding the candidate’s education, training, experience, and skills to meet the minimum and desirable qualifications for the position.

  Please see section labeled Statement of Qualifications Instructions for further direction .

Job Tags

Permanent employment, Full time, Work at office, Remote work, Work from home, Visa sponsorship,

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