Job Description

Position Overview

ServiceMaster by A-Town Hi-Tech is a leader in the disaster restoration industry and is the largest and fastest growing franchise in West Texas. We provide emergency and disaster restoration services to both residential and commercial customers in their times of need. We provide cleaning and restoration services after water, mold, fire, and smoke losses. If you enjoy helping people this is the career for you!

We are looking for team members that possess excellent customer service skills, enjoy working with customers, and like doing a variety of different types jobs and tasks each day. We like to say, “Every day is different!” You must be dependable, have a strong work ethic, possess strong customer service and communication skills, be able to use technology, and have a valid driver’s license. 100% of training is paid for, even while you train!

Job Responsibilities

• Performs water/fire/smoke damage and mold remediation repair as directed by supervisor to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, cleaning, light construction and demolition
• Sets up and monitors air movers and/or dehumidifiers
• May perform other cleaning duties (i.e., construction cleaning, fire/smoke/odor cleaning, mold remediation, carpet and upholstery cleaning, etc.) when part of mitigation or restoration jobs
• Reports any equipment malfunction to supervisor
• Reports any customer problems or damage to supervisor
• Completes assigned job tasks according to company processes while maintaining quality control on each job

Job Requirements

• High school graduate or equivalent
• Ability to work within a team
• Takes instruction and stays on task
• Follows company guidelines and standards
• Good verbal and written and communication skills
• Good customer service skills
• Can read and follow product label usage instructions
• Reports to work on time in a clean, complete uniform

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

• Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Must be able to stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
• Express or exchange ideas with others and receive and act on detailed information given.
• For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
• Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Restoration Experience desired, but will train the right person.

Benefits include paid holidays, PTO (paid time off), health insurance, 401(k) retirement plan and possible year end bonus.

Disclaimer

• The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Location: ServiceMaster by A-Town Hi-Tech (Abilene) 305 S Pioneer Dr, Abilene, TX 79605, USA

Since its founding in 1929 by Marion E. Wade, a former minor league baseball player, ServiceMaster has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone.
Today, ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we’re by your side 24/7/365 to restore your property and your peace of mind.

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