Job Description

About the Role:

We are seeking a high-energy, results-driven Director of Sales & Marketing to lead the sales efforts at our

Courtyard by Marriott Philadelphia Coatesville Exton. This individual will be responsible for driving revenue growth, building key client relationships, and developing marketing strategies to increase occupancy, ADR, and RevPAR. The ideal candidate is a proactive leader with strong sales acumen, negotiation skills, and a passion for hospitality.

Key Responsibilities:

Sales & Business Development

• Develop and execute a strategic sales plan to drive revenue growth across all segments, including corporate, group, extended stay, and leisure travel.
• Identify and prospect new business opportunities to maximize hotel occupancy and revenue.
• Maintain and strengthen relationships with key corporate accounts, travel agencies, and local businesses.
• Solicit, negotiate, and secure group business, long-term stays, and corporate contracts.
• Represent the hotel at networking events, trade shows, and industry conferences to generate leads and increase brand awareness.

Revenue & Market Strategy

• Collaborate with Revenue Strategy to develop pricing strategies that align with market demand and competitive positioning.
• Analyze STR reports, competitive data, and market trends to adjust sales strategies accordingly.
• Work with the General Manager and Hilton brand representatives to ensure sales strategies align with Homewood Suites brand standards.
• Develop and oversee sales performance goals to meet or exceed revenue targets.

Marketing & Brand Awareness

• Create and execute a comprehensive marketing plan, including digital marketing, social media, email campaigns, and local partnerships to drive awareness and bookings.
• Collaborate with Hilton’s brand marketing team to leverage corporate marketing initiatives.
• Oversee promotional campaigns, PR efforts, and advertising strategies to maximize exposure.
• Partner with local businesses, sports teams, and community organizations to develop cross-promotional opportunities.

Team Leadership & Training

• Lead, mentor, and train the hotel sales team, ensuring a culture of high performance and accountability.
• Conduct weekly sales meetings to review performance, discuss goals, and strategize on upcoming business opportunities.
• Work closely with the front desk and operations teams to ensure seamless execution of sales commitments.

Guest & Client Relationship Management

• Act as the primary contact for VIP guests, major corporate accounts, and group bookings.
• Address client concerns, ensuring exceptional service and customer satisfaction.
• Implement client appreciation programs to build loyalty and repeat business.

Qualifications & Experience:

• Minimum 3 years of hotel sales experience, preferably within Marriott or similar hotels.
• Proven track record of meeting and exceeding sales goals.
• Strong understanding of hotel revenue strategy, market segmentation, and rate strategies.
• Experience using Marriott sales and revenue systems is preferred.
• Exceptional negotiation, presentation, and relationship-building skills.
• Ability to analyze market data and develop actionable sales strategies.
• Highly motivated, self-starter with a proactive and goal-oriented approach.
• Strong organizational and time management skills to handle multiple priorities.

Benefits & Compensation:

• Competitive base salary + performance-based sales incentives.
• Health, dental, and vision insurance options.
• 401(k).
• Marriott employee travel discounts.
• Paid time off, holiday pay, and other benefits.
• Opportunities for career growth within Extreme Hospitality.

Why Join Us?

As Director of Sales & Marketing for our

Courtyard by Marriott Philadelphia Coatesville Exton, you’ll play a critical role in driving the hotel’s success by securing business, building brand awareness, and delivering exceptional service. If you’re a results-driven sales leader with a passion for hospitality, we invite you to apply and help take our property to the next level!

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