Job Description

Job Responsibilities:

• Ensure that North America payrolls (salary, tax, time & attendance) are processed timely & accurately by the payroll vendor, and in a compliant manner (including controls, audit trails in place)
• Ensure Canada payroll is processed timely & accurately - responsible for ensuring employee data is recorded accurately & payroll processed in the local payroll system (including controls, audit trails in place)
• Register legal entities with Tax Authorities. Follow-up with government and external Service provider on Tax notices.
• Analyze payroll & tax issues and recommend corrective actions. Support Finance in resolving Payroll related Finance issues.
• Responsible for working with external Service Provider in validation & review of payroll for Expatriates and Stock Option processing
• Responsible for management of overpayments & underpayment claims as well as the support for various external & internal audits like employee benefit & Pension audit, worker’s compensation audit etc., by reconciling payroll and tax data
• Responsible for the overall implementation and administration of the benefits programs and procedures for North America.
• Ensure programs meet employee needs, are compliant with legal requirements and assess feasibility. Have oversight into Compensation & Global Mobility operations.
• Coordinate and correspond with various internal (e.g. HRBP, Finance) and external customers e.g. external agencies and plan administrators) for the resolution of complex/non-routine benefits administration and claims as well as billing issues. Assist employees, as needed, in resolving and/or explaining complicated benefits issues.
• Ensure timely & accurate completion of benefits, compensation & global mobility compliance reporting, including activities related to annual required notices/filings, internal audit processes and discrimination testing.
• Manage the performance of external Benefits Vendors to ensure they meet service level requirements and continue to provide quality services to employees.
• Responsible for annual enrollment activities, including but not limited to: ensuring vendors & internal parties have updated premium rates & contribution information; managing user testing & validation of vendor websites.
• Support in new hire coordination/onboarding activities as well as policy administration

Skills:

• Exceptional adherence to detail, efficiency and accuracy.
• Good reporting analytics skills with sound knowledge of MS-Office
• Excellent interpersonal and customer facing skills; Strong team player, able to work effectively with diverse client groups
• Ability to work effectively under pressure whilst retaining a strong eye for detail; assimilating information quickly and accurately.
• Proactive and self-motivated, customer focused with a ‘can do’ attitude. Acts with speed and is decisively in a crisis or other time-sensitive situation.
• Good problem solving/troubleshooting skills. Ability to identify and drive continuous improvements.

Education/Experience:

• Minimum, bachelor’s degree in related field (Human Resources or Business) with a minimum of five years of experience in US benefits administration and US/Canadian Payroll
• Knowledge of major HR legislation, including ERISA, PPACA, COBRA, HIPAA, FMLA, ADA, and other benefits-related regulatory requirements
• Knowledge of HR policies and processes

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