Live Chat Agent Job at MV Realty, Delray Beach, FL

WkRpSm1ya3BoOTdrZlQ3akNYOUlEU1RaZ3c9PQ==
  • MV Realty
  • Delray Beach, FL

Job Description

This is a remote position.

Job Brief

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.

Responsibilities

Handle customer inquiries promptly via live chat.

Provide accurate, valid, and comprehensive information by using the right methods/tools.

Identify and assess customers' needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Meet personal/customer service team targets and call handling quotas.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.



Requirements

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.

Strong phone contact handling skills and active listening.

Familiarity with CRM systems and practices.

Excellent communication and presentation skills.

Ability to multi-task, prioritize, and manage time effectively.

High school degree.



Job Tags

Full time,

Similar Jobs

Sysco

Warehouse Order Selector Job at Sysco

 ...TO INCLUDE RESUME WITH 7 YEARS WORK HISTORYIMMEDIATELY HIRING Warehouse Order Selectors up to $88K/year **NO EXPERIENCE REQUIRED**Hiring...  ...base, overtime, and incentivesIndustry-leading total rewards packageOn-the-job training with career growth opportunitiesNo college... 

Ochsner Health System

Lab Manager - Blood Bank and Transfusion Medicine Job at Ochsner Health System

 ...assumes responsibility for the authority and accountability of the management of designated laboratory areas. This job is key in the planning...  ...Work Experience Required - 5 years relevant clinical lab experience including 3 years at the supervisory level. Certifications... 

Farm Job Search

Farm Hand Laborer Job at Farm Job Search

 ...Farm Hand Laborer (6295) Location: Watrous, New Mexico JobNumber: 6295 Farm Hand Laborer, trabajo disponible en esta granja y...  ...leave and Christmas bonus. Salary depends on qualifications and experience. Must be legal to work in the United States. Call (866) 24... 

Rocky Mountain Prep

Manager of Special Education Instruction Job at Rocky Mountain Prep

 ...joyful classrooms. At RMP, we ensure that every teacher receives the support, coaching, and development needed to thrive and drive student success. The Special Education Instructional Coach is a critical unit of change, directly supporting teachersespecially new and... 

SafelyYou

Vice President of Finance Job at SafelyYou

 ...living through world-leading AI, industry-changing hardware, and remote expert clinicians, significantly improving outcomes for...  ...better through innovation. Your Role at SafelyYou As VP of Finance at SafelyYou, you will be a key strategic leader responsible for...