Job Description

Mobility Admin (WorkspaceONE)

Job Summary:

Improvix is looking for a Mobility Administrator to support a large U.S. Department of Justice (DOJ) program. The Antitrust Division of the U.S. Department of Justice (DOJ) is responsible for enforcing federal antitrust laws and promoting fair competition in the marketplace. The Mobility Administrator will be responsible for managing, configuring, and supporting VMware Workspace ONE as part of our enterprise mobility and endpoint management strategy. You will ensure that all mobile devices, applications, and endpoints are securely managed while providing seamless access to corporate resources. This role is ideal for someone who is passionate about mobile security, management, and automation and has a deep understanding of Workspace ONE functionality. This work is located onsite in the DC area.

Key Responsibilities:

• Manage and administer VMware Workspace ONE UEM (Unified Endpoint Management) for mobile device management (MDM) and application management (MAM) across multiple platforms (iOS, Android, Windows, macOS).
• Configure and maintain mobile device profiles, compliance policies, and security settings for both corporate-owned and BYOD (Bring Your Own Device) environments.
• Perform device provisioning and de-provisioning, ensuring compliance with corporate security policies.
• Troubleshoot and resolve complex issues related to Workspace ONE and device management, ensuring timely resolution.
• Implement and manage app deployment strategies through Workspace ONE including app distribution, secure access, and remote wipe capabilities.
• Administer app catalogs and manage mobile application lifecycle from deployment through retirement.
• Implement security policies, such as conditional access, multi-factor authentication (MFA), mobile threat defense, and encryption for mobile devices and applications.
• Monitor the performance and health of the Workspace ONE platform to ensure that devices are compliant and data is secure.
• Generate reports on mobile device inventory, compliance status, app usage, and security posture to provide actionable insights to leadership.
• Develop and maintain PowerShell scripts or other automation tools to streamline mobile device management tasks, including provisioning, compliance checks, and app installations.
• Automate the deployment of mobile device and app policies to improve operational efficiency and reduce manual intervention.
• Maintain clear documentation for Workspace ONE configurations, policies, and standard operating procedures (SOPs).

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications and equivalent work experience will be considered.
• 5+ years of experience in mobile device management (MDM) or endpoint management with at least 3 years of hands-on experience with VMware Workspace ONE.
• Strong experience administering VMware Workspace ONE UEM for mobile device and application management.
• Familiarity with mobile operating systems, including iOS, Android, Windows, and macOS.
• Expertise in mobile security protocols, including MDM, MAM, multi-factor authentication (MFA), Mobile Threat Defense (MTD), and conditional access.
• Proficiency in scripting tools like PowerShell to automate routine mobile management tasks.
• Understanding of cloud-based management and integration with identity and access management solutions (e.g., Azure AD, Okta).
• Strong troubleshooting skills and the ability to diagnose and resolve complex mobile management issues.
• Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical teams.
• Ability to work cross-functionally with other teams such as IT security, infrastructure, and business units to achieve cohesive mobile management strategies.

Desirable Skills:

• Certifications: VMware Certified Professional - Workspace ONE, VMware Certified Advanced Professional (VCAP), or other related certifications.
• Experience with Mobile Threat Defense (MTD) solutions or other enterprise mobility security frameworks.
• Familiarity with cloud environments like AWS and Google Cloud, and how they integrate with mobile device management systems.

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