Parts Manager Job at Swickard Auto Group, Anchorage, AK

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  • Swickard Auto Group
  • Anchorage, AK

Job Description

Description

The Parts Manager is responsible for overseeing the operations of an automotive parts department, ensuring efficient inventory management, customer service, and sales. This role involves managing a team of parts specialists, maintaining accurate inventory records, and ensuring customer satisfaction.

Responsibilities

Inventory Management:

  • Develop and implement inventory management strategies to optimize stock levels and minimize costs.
  • Monitor inventory levels and reorder parts as needed to avoid stockouts or excess inventory.
  • Implement a system for tracking parts usage and identifying slow-moving items.
  • Conduct regular inventory audits to ensure accuracy and identify discrepancies.

Customer Service

  • Ensure that customers receive prompt, courteous, and efficient service.
  • Train and supervise parts specialists to provide excellent customer service.
  • Resolve customer complaints and address any issues promptly.

Sales

  • Develop and implement sales strategies to increase parts sales and revenue.
  • Motivate and support parts specialists to achieve sales targets.
  • Analyze sales data to identify trends and opportunities for improvement.

Team Management

  • Recruit, hire, and train parts specialists to meet the department's needs.
  • Provide ongoing supervision and support to parts specialists.
  • Evaluate staff performance and address any issues promptly.

Purchasing

  • Negotiate with suppliers to obtain favorable pricing and terms.
  • Place orders with suppliers and ensure timely delivery of parts.
  • Manage relationships with suppliers and resolve any issues promptly.

Operations

  • Develop and implement procedures for parts receiving, storage, and retrieval.
  • Ensure that the parts department is organized, clean, and safe.
  • Manage the department's budget and control costs.

Other duties as assigned.

Qualifications

  • Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Education: High school diploma or equivalent.
  • Experience: 5+ years of experience in automotive parts management or a related field.
  • Skills:
  • Strong knowledge of automotive parts and systems.
  • Excellent organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite.

Physical Requirements

  • Ability to stand, walk, sit, and stoop for extended periods of time.
  • Ability to lift and carry heavy objects.
  • Ability to work in a fast-paced environment.
  • Ability to use hand tools and power equipment.
  • Ability to work in a noisy environment.

Benefits Of Working At Swickard

  • Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Positive Culture - Be part of a supportive and collaborative team.
  • Growth Opportunities - Opportunities for continued personal and professional growth.
  • Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We’re a hospitality company that happens to sell cars, parts, and services.
  • We are a team. Everyone plays a role in our success.
  • Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
  • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.

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