Resident Engineer (RE) Job at VDart Inc, Remote

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  • VDart Inc
  • Remote

Job Description

Resident Engineer'

Remote

Resident Engineering (RE) role for ePDG product for carrier customer -
o Strong 5G SA core network knowledge
o Strong 4G/5G core network call flows knowledge
o SME for a one or multiple nodes
o Focused on MOP creation and issue resolution
o 100% dedicated to a single customer
o Works of a clear SOW with clear exclusions.
o Embedded in the customer daily operations and knows in detail the solution customization for the customer he/she is supporting.
o Customer Lab support role; troubleshooting support; technical point of contact for both internal and external stakeholders.
o Documentation of Root Cause Analysis of outages and issues, creation and execution of Method of Procedures (MOPs) upgrades and system updates.
o Activities based on well known and agreed HLD, LLD, CIQ, SOW.

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