Job Description

About Us:

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description:

The award-winning, 480-acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation’s preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways, and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings.

Overview:

Saddlebrook Resort in Tampa is a premier luxury resort featuring 540 acres of stunning landscapes, two championship golf courses, 45 tennis courts, a world-class spa, and exceptional dining . With a AAA Four-Diamond rating , our resort offers top-tier hospitality, conference facilities, and elite sports training, making it a sought-after destination for guests and professionals alike.

Qualifications:

PYRAMID GLOBAL HOSPITALITY

POSITION DESCRIPTION

 

FLSA: Non - Exempt

 

POSITION TITLE: Resort Pool Technician

 

DIVISION/DEPARTMENT: Engineering

 

REPORTS TO (TITLE): Director of Engineering

 

SUPERVISES: None

 

DATE (Revised): September 19, 2025

 

 

Position Summary

The Resort Pool Technician ensures all pools, spas, and water features are safe, clean, and guest-ready at all times. This role manages water chemistry, mechanical systems, cleaning, and compliance—minimizing downtime and delivering an exceptional guest experience.

Key Responsibilities

Water Quality & Compliance

• Test and balance water (pH, free/total chlorine or bromine, alkalinity, calcium hardness, CYA); maintain daily logs and correct variances.
• Monitor/adjust ORP & pH controllers; maintain chemical feeders, salt systems, UV/ozone (as applicable).
• Execute contamination response and closures per state/local code and Model Aquatic Health Code (MAHC).
• Ensure compliance with health codes, OSHA, SDS/chemical labeling, PPE, and VGB anti-entrapment requirements; maintain safety signage and rescue equipment.

Mechanical Systems & Preventive Maintenance

• Operate and service pumps, heaters/heat pumps, filters (sand/DE/cartridge), valves, strainers, and backwash systems.
• Perform PMs, troubleshoot failures, and coordinate vendor service for major repairs; keep CMMS work orders up to date.
• Manage inventory and secure storage of chemicals; receive and stage deliveries safely.

Cleaning & Presentation

• Vacuum, brush, net, and tile-line clean pools/spas; skim and empty baskets; keep decks, drains, and equipment rooms clean and orderly.
• Inspect ladders, rails, grates, skimmers, and fittings; repair/replace as needed.

Guest Service & Communication

• Respond promptly to guest/operations requests; communicate closures/re-openings to Spa, Housekeeping, Front Desk, and Security.
• Support special events and seasonal openings/refresh projects.

Emergency & Safety

• Follow lockout/tagout; respond to chemical spills, leaks, and equipment failures; escalate appropriately.

Qualifications

• High school diploma or equivalent; trade/technical school preferred.
• 2+ years commercial pool/spa operations (hotel/resort or club preferred).
• CPO® (Certified Pool Operator) or AFO® required or obtained within 90 days of hire.
• Working knowledge of water chemistry, controllers, pumps, heaters, and filtration.
• Basic plumbing/electrical troubleshooting; ability to read schematics and MSDS/SDS.
• Proficient with CMMS and basic Microsoft 365; valid driver’s license.

Knowledge, Skills & Abilities

• Strong safety mindset; consistent, accurate recordkeeping.
• Organized and proactive with excellent time management.
• Clear communicator; collaborates well across departments.
• Math competency for chemical calculations and dilution rates.

Physical Requirements

• Work outdoors in heat/humidity; frequent standing, bending, kneeling.
• Lift/push/pull 50+ lbs; climb ladders; handle chemicals with PPE.
• Ability to work near water and around mechanical equipment.

Success Metrics (KPIs)

• 100% health-department compliance; complete, timely logs.
• ≥98% of tests within target ranges; minimal unplanned downtime.
• On-time PM completion; prompt response to service calls.
• Positive guest feedback and reduced water-quality incidents.

 

 

 

Compensation Range: The compensation for this position is $17.00/Hr. - $19.00/Hr. based on qualifications and experience.

Job Tags

Local area, Worldwide,

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