Job Description
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary The Retail Store Operations Manager will play a leading role in the growth of Business Insights and Reporting, working collaboratively with Customer Support Center departments as well as Store and Field Management to manage the day to day and long-term goals of the portfolio. This role will manage and support the execution, development, implementation and evolution of strategic initiatives and programs across several related but varied subject matter areas. These areas include, but are not limited to:
Retail Store and Field Alignment
Retail Business Insights & Reporting Tools & Applications
Operations Support Liaison across Retail Organization
This position requires strong communication, organization, and collaboration skills to drive initiatives and actions to realize established goals, outcomes, and timelines. Additionally, this role requires general proficiency in SQL, Python and Excel which are used frequently to develop insights and tools.
Responsibilities:
Collaborate with corporate and field partners to manage and maintain our retail alignment structure for field leaders
Lead the development and deployment of new tools and applications that deliver easy to use, meaningful data to store and field leaders
Ability to review and understand business processes and KPIs to oversee the development of a reporting culture that monitors and evaluates success
Identify and deliver operational initiatives that enhance the tools and applications used by our store/field teams
Support operational initiatives that drive supply cost reduction and enhance sustainability efforts
Drive programs within the team to deliver outcomes, targets, and financial expectations
Lead discussions with store/field colleagues to collect feedback and utilize the information provided to recommend next steps for portfolio management and strategy
Effectively balance long term program development with day-to-day current state business needs
Create, review, present and articulate recommendations to internal, field, and leadership teams
Prepare material and presentations in a way that can be easily understood by others who may not have the same background or expertise
Required Qualifications:
2+ years of experience in Healthcare, Operations, or knowledge of retail store and business system processes
2+ years of experience with Microsoft Office and additional reporting analytics applications
1+ years' experience in management (in retail field or corporate office setting)
Strong program management, interpersonal communication skills, and ability to interact and influence at all levels of the organization
Preferred Qualifications:
High level of attention to detail with the ability to manage multiple projects, simultaneously, adjusting priorities as needed and meeting deadline
Ability to understand complex problems, identify root causes and remain goal-oriented within a dynamic environment
Experience leading and developing a team
Ability to use SQL, Python, Advanced Formulas in Excel, or any combination of the listed is highly preferred
Education:
Bachelor's Degree or equivalent work experience
Anticipated Weekly Hours 40
Time Type Full time
Pay Range The typical pay range for this role is:
$66,330.00 - $145,860.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit
We anticipate the application window for this opening will close on: 08/12/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Job Tags
Hourly pay, Full time, Temporary work, Work experience placement, Work at office, Local area, Flexible hours,