RN-Call Center Job at SSM Health, Saint Louis, MO

WXp1Rmxic3BnOUhoZVQ3a0NYNU1CeURXZ2c9PQ==
  • SSM Health
  • Saint Louis, MO

Job Description

**It's more than a career, it's a calling.** MO-SSM Health 7980 Clayton RD **Worker Type:** Regular **Job Summary:** Creates an environment that leads to a positive patient care experience by evaluating, planning and implementing effective patient care plans within the guidelines of the standards of nursing care and operational guidelines. May acquire knowledge of poison prevention techniques and interpret subtle indications while formulating accurate questions to aid in decision making responses regarding toxicology recommendations. May be responsible for emergency telephone management of poisoning exposures and questions handled for an entire state. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Staffs a telephone service line while acting collaboratively with staff, other health care providers and lay callers. + Obtains and documents a complete and accurate history. Provides a calm, reassuring and intelligent interaction with the public and health care professionals. + Uses computer for live data collection and documentation, online resources for information gathering, and communication with caller through phone system. + Manages beneficial relationships with individuals and departments inside and outside of the ministry structure. + Creates an environment that leads to a positive patient care experience by evaluating, planning and implementing effective patient care plans within the guidelines of the standards of nursing care and operational guidelines. + May guide treatment advice for both the public and health care providers. + May utilize advanced technology with live chat and texting to assist callers with poison information or exposures. + May acquire knowledge of toxicological resources that are helpful in managing poison cases. + May acquire knowledge of poison prevention techniques and interpret subtle indications while formulating accurate questions to aid in decision making responses regarding toxicology recommendations. + Works in a constant state of alertness and safe manner. + Performs other duties as assigned. EDUCATION + Graduate of accredited school of nursing or education equivalency for licensing EXPERIENCE + Three years' registered nurse experience with insight in medical/surgical, pediatric or maternal/child health PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois + Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) State of Work Location: Missouri + Registered Nurse (RN) Issued by Compact State + Or + Registered Nurse (RN) - Missouri Division of Professional Registration State of Work Location: Oklahoma + Registered Nurse (RN) Issued by Compact State + Or + Registered Nurse (RN) - Oklahoma Board of Nursing (OBN) State of Work Location: Wisconsin + Registered Nurse (RN) Issued by Compact State + Or + Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services **Work Shift:** Evening Shift (United States of America) **Job Type:** Employee **Department:** 8254000010 Poison Control **Scheduled Weekly Hours:** 20 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. + **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). + **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. + **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits ( _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (

Job Tags

Hourly pay, Flexible hours, Shift work,

Similar Jobs

Bon Secours Mercy Health

ED Technician (Tech) Rookwood Medical Center Job at Bon Secours Mercy Health

 ...dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.**ED Tech - 620T11 - Rookwood Medical Center****Job Summary:**The ED Tech provides direct patient care under the guidance of a RN or designated... 

Rithum

Remote Senior Research Engineer, Artificial Intelligence Job at Rithum

 ...will help support your goals. Participate in an inclusive, welcoming work atmosphere. Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. Receive industry-competitive compensation and total rewards benefits... 

WakeMed Health & Hospitals

Registered Nurse (RN) 3B CV Intermediate Care Job at WakeMed Health & Hospitals

Overview:The Clinical Nurse is responsible for providing total comprehensive nursing to patients and their families through the implementation...  ...Registered Nurse RequiredEducation:Diploma Nursing Required - Or Associate's Degree Nursing RequiredExperience:No Experience Required

Harrah's Northern California

Experienced Table Games Dealer Job at Harrah's Northern California

 ...Job Summary : Creates an entertainment environment for all guests. Provides courteous, friendly and prompt service in dealing table games. Qualifications : Required 1-3 years of casino dealing experience. Must be at least 21 years of age. Must possess strong... 

Lionakis

Student Intern Summer 2026 - Structural Engineering Job at Lionakis

 ...students to participate in our 2026 EP (Emerging Professionals) Summer Internship Program.Student Interns will be assigned to our Sacramento...  ...for this opportunity, potential candidates must complete the online application and screening questions, in addition to uploading...