Job Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $20/hour. And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

Are you passionate about transforming potential into reality? As a Sales Activation Specialist I at Spectrum, you'll be at the forefront of connecting residential and small business customers with our top-tier services. By collaborating with various departments, you'll ensure seamless order fulfillment and serviceability, managing every aspect of the customer journey. Your dedication will not only enhance customer satisfaction but also drive our organizational success. Join us to make a significant impact and be a vital part of our dynamic team.

What our Sales Activation Specialist I Enjoy Most About the Role

• Handling calls
• Communication
• Gathering leads and acting as a liaison
• Managing non-standard scenarios and ensuring billing accuracy
• Documenting and sharing best practices

Working Conditions

• Normal office environment

Required Qualifications

Education

• High School Diploma or equivalent

Experience

• 2 years in customer service or sales

Technical Skills

• Proficiency with computers and software applications
• Knowledge of accounting, billing, and office procedures
• Understanding of service troubleshooting and product details (Cable, HIS, Telephone)

Skills & Abilities

• Effective prioritization and organization
• Clear communication, both oral and written
• Ability to resolve customer complaints independently or in teams
• Adaptability to handle back-to-back calls while seated

Preferred Qualifications

• Familiarity with cable TV, high-speed Internet, and phone services

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CSU101 2025-59674 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Job Tags

Full time, Work at office, Local area, Visa sponsorship,

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