Job Description

FREEMAN MOTOR COMPANY – SERVICE DEPARTMENT

POSITION: Client Advisor Support Specialist

HOURS: Full-Time

PAY: $20–$30 per hour, depending on experience

REPORTS TO: Assistant Service Manager

JOB DESCRIPTION

The Service Coordinator plays a key role in supporting the Assistant Service Manager and ensuring smooth daily operations within the Service Department. This position requires strong organizational skills, excellent customer service, and the ability to manage multiple responsibilities in a fast-paced environment.

PRIMARY RESPONSIBILITIES

• Answer and direct incoming phone calls
• Schedule customer service appointments both in-person and over the phone
• Greet and check in clients upon arrival
• Create and manage purchase orders
• Update and maintain department spreadsheets

PHYSICAL & SKILL REQUIREMENTS

• Ability to lift 30+ pounds
• Ability to sit or stand for up to 8 hours per day
• Exceptional customer service and communication skills
• Strong desire for professional growth and development

GROWTH OPPORTUNITY

This role is designed to grow into a Service Advisor position. We are seeking someone who consistently exceeds expectations, takes initiative, and is eager to advance within the department. Expectations are high—but the opportunity and reward will be even higher.

Freeman Motor Company prides itself as the #1 independent Dealership and Service Center in the Northwest. We continue to maintain a high percentage of repeat and referral business and only achieve this by hiring employees that believe in a high level of customer service and professionalism. Visit freemanmotor.com to learn more.

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