Job Description

Job Description and Duties

This position is located in the city of  Lancaster .

"Multiple vacancies may exist"

Under the general supervision of Staff Service Manager I ,  the Support Services Assistant – Interpreter (SSA-I) performs a wide range of interpreting services to support the needs of deaf or hard of hearing employees.  

American Sign Language interpreting for professional meetings, telephone calls, one-on-one meetings, other departmental employees, training sessions, departmental operations, inter-departmental meetings, conferences and public meetings or events. Travel may be required to assist with interpreting assignments outside of DOR’s home office.

May assist employees with miscellaneous work-related tasks. Obtain and utilize resource materials related to the field of interpreting to ensure skills maintenance and/or improvement necessary for the job.

You will find additional information about the job in the .

Working Conditions

As an SSA-I your work schedule is based upon the needs of the employee for whom you act as a reasonable accommodation.  As an intermittent employee you may also be asked to report for work when another SSA-I is absent.  SSA-I positions are always part time with a maximum of 1500 hours per calendar year allowed.

Special Requirements

• The position(s) require(s) fluency in the American Sign Language language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.

If mailing in an application, include JC#488864  on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template . Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):

It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

This position requires the applicant to be bilingual in ASL.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect;
• Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails;
• Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations;
• High level of organizational skills and office equipment and processes proficiency;
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio
• Knowledge of department's mission and goals;
• Experience communicating with and providing information regarding DOR services to applicants and consumers

Benefits

There are many benefits to joining our team! We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:

• Pension through CALPERS

• Medical Benefits, including health, dental, and vision insurance

• Medical benefits into retirement

• Deferred Compensation options: 401k and 457b

• Leave benefit options (Vacation/Sick or Annual Leave)

• Paid Holidays

• Group Legal Services

• Life Insurance

• ScholarShare (College Saving Account)

• Pre-Tax Parking

• Commute Program

• School Loan forgiveness under the federal Public Service Loan Forgiveness Program

• Death Benefits

• Reimbursement Accounts (Medical and Childcare)

• Disability Insurance Programs

• Alternate Work Schedules

• Employee Assistance Program

• Employee Wellness Services

For the latest information on the attractive benefits offered by the state of California, explore the Health Benefits

General State Employment Benefits and Protections

to view more information about the outstanding benefits offered to State employees.

Examination Information

• To obtain list eligibility for the Support Services Assistant (Interpreter) position(s), you must first take the online .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ)is required for the hiring manager's review. Applications submitted without an SOQ may not be considered. Include the title, "Statement of Qualifications" at the top of the first page.  Responses must be no more than two pages in length, single-sided, and in Arial 12-point font.  Please number and address each item in the same order as listed below:
  • Describe your work experience providing sign language interpretation in settings involving individuals with diverse communication needs, a situation where you adapted your interpreting style to meet the needs of the audience. What adjustments did you make and what was the outcome?
  • Explain how you apply the NAD-RID Code of Professional Conduct in your work, particularly in situations involving confidentiality and impartiality.
  • Describe a time when you had to interpret technical or unfamiliar terms. How did you ensure accuracy and clarity for all parties involved?

Job Tags

Permanent employment, Part time, Work experience placement, Work at office, Remote work, Home office, Flexible hours,

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