Job Description

Luxury Pool Service Technician

Aqua Blue Pools is currently seeking skilled and motivated individuals to join our Service Team as Luxury Pool Service Technicians. This is a full-time, year-round position (not seasonal), offering competitive pay, excellent benefits, and a supportive team environment where professionalism and customer satisfaction are paramount.

Why You'll Enjoy This Position:

• Competitive pay: $22-$25 per hour (based on experience)
• Company-provided vehicle during work hours
• Comprehensive paid training to equip you with essential skills
• Opportunities for career advancement within the company
• Enjoy working outdoors and engaging directly with clients
• Collaborative and supportive team atmosphere

Your Responsibilities: Technical Service & Maintenance:

• Diagnose, repair, and install high-end pool equipment, including filters, pumps, heaters, timers, and advanced pool automation systems.
• Perform regular maintenance and proactive inspections to prevent equipment failures.
• Accurately assess and resolve water chemistry issues to ensure pools remain safe and pristine.
• Conduct warranty service and follow established company protocols.

Customer Engagement & Communication:

• Serve as a professional representative of Aqua Blue Pools, providing courteous and informative service.
• Clearly communicate with customers regarding service expectations, issues resolved, and recommended additional services.
• Ensure complete customer satisfaction and confidence in the condition of their pool.

Documentation & Reporting:

• Maintain detailed service records, including repairs, parts usage, and follow-up actions.
• Capture accurate before-and-after photographs for documentation purposes.
• Update and manage daily work orders accurately and promptly.

Inventory & Equipment Management:

• Conduct daily inventory checks to verify appropriate tools and materials are stocked.
• Manage warranty items, ensuring accurate inventory records.
• Track and report usage of parts and tools to ensure proper inventory management.

Problem Solving & Professional Development:

• Escalate complex issues to the Service Coordinator or Service Manager as needed.
• Maintain high standards of craftsmanship and efficiency.
• Participate regularly in professional training sessions to remain knowledgeable about industry developments and equipment.

Team Collaboration:

• Actively participate in daily meetings to discuss assignments and share important updates.
• Maintain clear communication with the Service Coordinator and warehouse staff throughout daily operations.
• Consistently adhere to established customer service standards and procedures.

Position Requirements:

• Minimum age of 23 years with a valid South Carolina Driver's License and clean driving record
• High School Diploma or GED
• Ability to perform physical tasks, including lifting heavy equipment and standing or bending for extended periods
• Positive attitude, strong work ethic, and willingness to learn
• HVAC or relevant technical knowledge is beneficial but not mandatory

Why Join Aqua Blue Pools? Since 1991, Aqua Blue Pools has been a family-owned leader in the luxury pool industry throughout the Lowcountry of South Carolina. We pride ourselves on integrity, exceptional customer experiences, and fostering a positive work environment. Our core values include:

Aqua Blue Pools - Our Values:

1. We believe in navigating challenges with an optimistic mindset.
2. Integrity is a guiding principle that propels us to do what is right and deliver on what we promise, fostering trust and lasting relationships.
3. We strive to consistently provide reliable and trustworthy results.
4. We are dedicated to exceeding customer expectations through exceptional service.
5. We take ownership by proactively taking initiative and assuming responsibility.
6. We actively cultivate an environment that embraces and learns from different perspectives.
7. Our commitment to resilience drives us to achieve remarkable results.

Employee Benefits:

• Health, dental, and vision insurance available after 90 days
• 401(k) retirement savings plan
• Paid vacation and holiday leave
• Maternity and paternity leave options
• Ongoing professional training and career development opportunities

Ready to Elevate Your Career? If you are dedicated, professional, and ready to take the next step in your career, we invite you to apply today.

Aqua Blue Pools | Hollywood, SC | Serving the Lowcountry since 1991

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