We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.Job Description Summary:The system director supports and aligns teams to empower associates and clinicians through accurate, timely information and development via coaching and teaching. This role champions quality and patient safety across OhioHealth, working closely with the VP of Quality and Patient Safety, Chief Clinical Officer, and other executives to improve healthcare safety and effectiveness.The director provides strategic direction for all OhioHealth Quality, High Reliability, and Patient Safety Initiatives, collaborating with key leaders and stakeholders. They stay informed on quality and safety trends to support initiatives and foster a culture of safety and high reliability. The director encourages event reporting and cause analyses, learning from safety events to enhance system-wide and local improvements.They also provide resources for the Quality, Safety, Service Council and related workgroups, oversee the Quality & Safety department, lead matrixed teams, and liaise with OhioHealth facilities, practices, and national organizations. Additionally, they ensure alignment between system, hospital, and ambulatory improvement efforts.Responsibilities And Duties:Key ResponsibilitiesCollaborates closely with the Quality and Patient Safety Vice President and the Quality leadership team to advance all priorities under the OhioHealth Quality, Reliability, and Patient Safety Program.Leads the development and execution of strategic initiatives aligned with the OhioHealth Quality and Safety Strategic Plan, ensuring appropriate resource allocation and support.Facilitates engagement of physicians, clinicians, and administrative staff across the system in process improvement efforts aimed at elevating patient care and safety standards.Role Breakdown25% - Team Leadership: Provides day-to-day leadership for the Quality and Safety team, offering vision, direction, and resource support across all initiatives, including Quality, Patient Safety, Peer Review, and Regulatory. Focuses on advancing the enterprise toward top-decile performance in patient care.25% - Strategic Relationship Management: Works under the direction of the VP of Quality & Patient Safety to build and maintain strong relationships with physician quality leaders, care site/OPG executives, and clinical enterprise leaders to drive Quality and Patient Safety initiatives.20% - Systemwide Alignment: Serves as the lead liaison for all OhioHealth quality leaders, ensuring alignment and consistency in quality and patient safety efforts across the system. Oversees the development and implementation of the annual quality scorecard.10% - Program Development: Designs and implements programs that support OhioHealth's strategic quality and patient safety goals, with a focus on the quality quadrant of the balanced scorecard. Provides leadership on CMS Conditions of Participation and other relevant regulatory matters.10% - Performance Monitoring: Tracks Patient Safety Event and Quality Indicator data against national benchmarks. Uses insights to assess the effectiveness of current programs and recommends enhancements to the Quality leadership team.10% - Communication & Engagement: Develops and executes communication strategies to keep senior executives, physician leaders, and associates informed and engaged in patient safety, clinical quality, and error reduction initiatives.Minimum Qualifications:Master's Degree (Required)Additional Job Description:SPECIALIZED KNOWLEDGEHolds an advanced degree in a relevant field (e.g., MSN, MBA, MPH).Possesses deep knowledge of the healthcare landscape, including hospitals, clinical practices, operations, and support services.Experienced in continuous improvement methodologies, including Lean management systems, coaching techniques, and improvement katas.Demonstrated expertise in error prevention strategies, event analysis, process improvement, project management, and change management.Proficient in applying clinical quality data, decision support tools, and event reporting/tracking systems to drive performance and safety.Strong foundation in system-level change management and negotiation strategies.Builds and maintains strong, collaborative relationships with physicians and clinical teams.Skilled in leadership, facilitation, negotiation, consensus building, innovation, organization, prioritization, time management, team development, and conflict resolution.Recognized for excellent teaching abilities and outstanding interpersonal, listening, and problem-solving skills.Proven ability to manage multiple projects simultaneously, delivering results on time and within budget.Brings a positive, proactive leadership style marked by creativity, enthusiasm, and a strategic mindset.Highly self-motivated with a demonstrated ability to craft and execute a vision, lead transformational change, and inspire trust.Adept at building and motivating high-performing teams, mentoring colleagues, and fostering a culture of collaboration.Well-versed in current trends and best practices in healthcare quality improvement and patient safety.Experienced in navigating complex matrix organizations, building trust, and aligning diverse stakeholders toward shared goals.Effectively engages peers, providers, and interdisciplinary teams in advancing quality initiatives at OhioHealth.Work Shift:DayScheduled Weekly Hours :40DepartmentQuality and Patient SafetyJoin us!... if your passion is to work in a caring environment... if you believe that learning is a life-long process... if you strive for excellence and want to be among the best in the healthcare industryEqual Employment OpportunityOhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
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