Job Description

The Offer

• Flexible working options
• Opening within a company with a solid track record of success
• Opportunities for career growth & development

The Job

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.
• Handling data entry tasks and collating and updating information in to the system.

The Profile

• You have at least 1 year experience within a Customer Service or Data Entry role, ideally within the Consumer and Hospitality, Leisure, Travel industry.
• You have good computer skills ( MS Word, Excel, Powerpoint).
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are organised and have good interpersonal skills.
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are a strong team player who can manage multiple stakeholders

The Employer

Artisanal meets accessible at our full-production craft winery where we pair the tradition, authenticity and sophistication of California's most prestigious vineyards with the approachability of our tasting room, located in the heart of Denver's River North Art District. It's a casual, neighborhood establishment meant to bring you closer to the art of winemaking.

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